Questions? Contact Us.
Jeffrey Warndof
- Interim Director
- writingcenterFREEuafs
- 479-788-7526
- Mon-Fri.: 8 a.m. - 5 p.m.
- Field House (Across from the RAWC), Room 101
Writing Center Tutoring Data
This page provides detailed information about how students use tutoring services offered by the UAFS Writing Center and rate their tutoring experience. The data below includes tutoring appointments by academic year, appointment format, and student feedback collected through post-appointment surveys.
Tutoring Appointment Volume
These tables show the number of tutoring appointments completed by the UAFS Writing Center across academic years and terms.
Tutoring Appointments by Academic Year
| Academic Year | Total Appointments |
| 2020-2021 | 676 |
| 2021-2022 | 1,391 |
| 2022-2023 | 1,469 |
| 2023-2024 | 1,131 |
| 2024-2025 | 1,331 |
In-person and Online Tutoring
The UAFS Writing Center offers tutoring in both in-person and online formats to support different schedules and learning preferences.
This table breaks down tutoring appointments by format, including in-person and online sessions by academic year.
| Academic Year | In-Person | Percentage | Online | Percentage |
| 2020-2021 | 340 | 50% | 336 | 50% |
| 2021-2022 | 899 | 65% | 492 | 35% |
| 2022-2023 | 893 | 61% | 576 | 39% |
| 2023-2024 | 829 | 73% | 302 | 27% |
| 2024-2025 | 937 | 70% | 394 | 30% |
Walk-in Appointments
This table breaks down in-person tutoring visits by appointment and walk-in sessions by academic year. Walk-in visits refer to in-person tutoring sessions completed without a scheduled appointment.
| Academic Year | By Appt. | Percentage | Walk-in | Percentage |
| 2020-2021 | 321 | 94% | 19 | 6% |
| 2021-2022 | 828 | 92% | 71 | 8% |
| 2022-2023 | 818 | 92% | 75 | 8% |
| 2023-2024 | 714 | 86% | 115 | 14% |
| 2024-2025 | 858 | 92% | 79 | 8% |
Tutoring Appointments by Semester
This table shows how tutoring appointments are distributed across fall, spring, and summer semesters for each academic year.
| Academic Year | Fall | Spring | Summer | Total |
| 2020-2021* | 209 | 409 | 58 | 676 |
| 2021-2022 | 697 | 654 | 40 | 1,391 |
| 2022-2023 | 775 | 624 | 70 | 1,469 |
| 2023-2024 | 593 | 473 | 65 | 1,131 |
| 2024-2025 | 730 | 530 | 71 | 1,331 |
* The Writing Center opened Oct. 15, 2020.
Student Satisfaction Survey Results
The Writing Center collects voluntary feedback from clients after tutoring appointments. Survey responses help the Writing Center understand how tutoring supports student confidence and writing development.
Data Updated: November 2025
Do you feel more confident in the project you discussed with your tutor than you did before the appointment?
Total Number of Responses: 182
| Answer | Number of Responses | Percentage |
| Yes | 178 | 98% |
| No | 1 | 0% |
| Unsure | 3 | 2% |
Has this tutoring increased your confidence in your overall writing ability?
Total Number of Responses: 182
| Answer | Number of Responses | Percentage |
| Yes | 168 | 92% |
| No | 5 | 3% |
| Unsure | 9 | 5% |
Do you feel more confident in your overall communication ability than you did before your tutoring appointment?
Total Number of Responses: 308
| Answer | Number of Responses | Percentage |
| Yes | 260 | 84% |
| No | 33 | 11% |
| Unsure | 15 | 5% |
On a scale of 1-10 (1 being "extremely unsatisfied," and 10 being "extremely satisfied") how satisfied are you with your Writing Center appointment?
Ratings of 8-10 represent high satisfaction.
| Answer | Number of Responses | Percentage |
| 1 | 0 | 0% |
| 2 | 1 | 0% |
| 3 | 2 | 1% |
| 4 | 0 | 0% |
| 5 | 1 | 0% |
| 6 | 0 | 0% |
| 7 | 4 | 2% |
| 8 | 14 | 8% |
| 9 | 21 | 11% |
| 10 | 139 | 76% |
Taken together, these survey responses reflect client feedback related to confidence, preparedness, and overall tutoring experience.
How This Survey Data is Collected
Client satisfaction data are collected through voluntary post-appointment surveys sent automatically through the Writing Center’s scheduling system, WCONLINE. Survey responses may include students, faculty, and staff who use Writing Center services. Response rates may vary by term and by question.
Data are updated annually. View full data report (pdf).