Student Technology Guide
Use this guide to set up your UAFS account, sign in to key platforms, and complete important student technology steps. It is designed for new students and helpful for current students throughout the year.
Start Here: New Student Tech Checklist
Complete these steps to reduce first-semester confusion and access everything you need.
- Confirm your UAFS username and set your password.
- Set up Multi-Factor Authentication (MFA).
- Open MyApps to access UAFS systems.
- Access your student email.
- Log in to Workday Student and complete onboarding tasks.
- Download the Workday Mobile app (recommended).
- Set up Lions Mobile ID.
- Download and use Navigate.
Email, Password, and MFA
Account Setup and Email Access
Once admitted, students receive an email from TechSupport@uafs.edu with their username and instructions to log into their UAFS accounts.
- Tip to Find the Email: Search your inbox for TechSupport@uafs.edu or the subject line “Reset My Password”.
- Didn’t receive that email? If you took concurrent courses with UAFS or previously attended UAFS, you may not have an email in your inbox. Please contact the IT Help Desk at 479-788-7460 to reset your password.
Student email is provided through Microsoft 365. Use your UAFS credentials to sign in and check messages regularly.
Multi-Factor Authentication (MFA)
MFA adds an extra verification step when signing in to protect your account and personal information. Set up MFA immediately to avoid being locked out of email, Workday, and other systems.
MyApps
MyApps is your UAFS portal for accessing applications like University email, Workday, Blackboard, Microsoft 365 platforms such as Word, Excel, PowerPoint, and more.
If you are not sure where to find a system, check MyApps first.
Workday Student
Workday is the UAFS Student Information System and primary platform for student records, academics, and finances.
In Workday, students can:
- Track academic progress
- Register for courses and view their current class schedule
- Complete onboarding tasks each semester
- View financial aid awards and complete associated action items
- View account balance
Workday Mobile App
Students can download the Workday Mobile app to complete many tasks from their phone. Use your UAFS login credentials and complete MFA when prompted.
The Workday Student page also includes Quick Reference Guides to help students complete common tasks.
Blackboard
Blackboard is the UAFS online learning management system. Students with online or hybrid courses will access materials and course details in Blackboard, as will in-person sections with instructors who use online tools in their courses.
Lions Mobile ID
Lions Mobile ID is your UAFS digital student ID credential. Once students create an ID with the Registrar’s Office, Lions Mobile ID is ready for setup.
This mobile credential allows access to all campus areas that require an ID, including the Lions Den, RAWC, 24-hour labs, and other secured locations, and can be used in place of a physical student ID card.
If you are living on campus, we recommend having this set up prior to Move-In.
Navigate
Navigate is our UAFS Student Success platform, most frequently used by students, faculty, and staff for appointments and communication.
Use Navigate to schedule appointments with:
- Academic Advisor
- Career Services
- Financial Aid
- Tutoring
- Other campus services
Microsoft 365 Access
UAFS students have access to the full Microsoft 365 suite, including Word, Excel, PowerPoint, Outlook, and OneDrive cloud storage.
Sign in with your UAFS account to access web applications or download desktop versions when available.
My.UAFS
My.UAFS is the student intranet and central information hub. It provides announcements, campus updates, and quick links to student systems.
Troubleshooting
Cannot Sign In
- Try a private/incognito browser window.
- Try a different browser (Chrome, Edge, Firefox, Safari).
- Clear your browser cache and cookies.
MFA Issues
- Ensure your phone’s date and time are set automatically.
- Restart your device.
- If you changed phones, you may need to reconfigure MFA.
Get Help
Need assistance? Contact the UAFS Service Desk.
Email: TechSupportFREEuafs
Phone: 479-788-7460
When contacting the Service Desk, include what you were trying to access and any error message. Sending a screenshot of the issue is helpful when possible.